What is the expected growth rate of the BPO market?
The global BPO market is expected to reach USD 408.67 million by 2031, growing at a CAGR of 2.75% from 2024-2031.
What are the main benefits of BPO outsourcing?
BPO can improve work performance and financial results by offering access to specialized talent and reducing in-house expenses.
What are the security risks associated with BPO?
Sharing sensitive data with a BPO provider can pose security risks, such as data breaches or leaks.
How has COVID-19 impacted the BPO market?
The pandemic initially caused a decline in outsourcing, but the BPO market is adapting with remote work models and digital solutions.